Saakshi policies · Updated 6 November 2026

Terms of Use

Saakshi is a product of 180 Degrees Consulting, VIT Chennai branch. These terms cover use of the Saakshi website, NGO dashboard and volunteer app. By using an account or submitting information, you agree to use the service responsibly. Contact technical.vitc@180dc.org with questions.

Accounts and access

Provide accurate account and organisation information. Keep sign-in access private and tell support if you suspect misuse. Roles and access may be limited while an organisation application is reviewed or if information or activity cannot be verified.

NGO and volunteer responsibilities

NGOs and their staff are responsible for the accuracy of campaigns, budgets and field records they submit. Only upload material you are permitted to share. Record the required consent before uploading a person’s photo; obtain guardian consent when a minor is involved. Do not upload misleading evidence, confidential payment credentials, or content that violates another person’s rights.

Donations

Campaign descriptions and progress information are supplied by the relevant organisation and may change. Online payments are processed by Razorpay. Before paying, review the named campaign and our Donation and Refund Policy, including the current payment-account arrangement. A Saakshi confirmation or activity report is not, by itself, a tax certificate.

Service availability and changes

We may correct records, moderate content, suspend accounts, or change features where needed to protect users, address errors or operate the service. Network access, third-party services and field reporting can affect availability and the timing of updates. Contact support if a payment or report does not appear as expected.

Questions and complaints

Email technical.vitc@180dc.org with your account email and relevant campaign or payment reference. Do not include passwords, one-time codes or full card details. See our Privacy Policy for questions about personal information.